Privacy Policy

Your Privacy Matters to Us

At Amhar, we prioritize the confidentiality and security of your personal information.. Personal Details: Name, email, phone number, and payment details.

 

Cancellation Policy for Limousine Services

At Amhar premium chauffeur service, we strive to provide exceptional service while maintaining fairness for both our clients and our team. To ensure smooth operations, we have established the following cancellation policy for our limousine services:


1. Standard Cancellation Terms

  • More than 48 hours before pickup: No cancellation fee. Full refund or credit for future use.
  • 24 to 48 hours before pickup: 50% of the total booking fee will be charged.
  • Less than 24 hours before pickup or no-show: 100% of the total booking fee will be charged.

2. Special Events & Peak Periods
For bookings during holidays, weddings, proms, or major events:

  • 7+ days before pickup: No cancellation fee.
  • 3 to 7 days before pickup: 50% cancellation fee.
  • Less than 72 hours before pickup: 100% cancellation fee (non-refundable).

3. Changes to Reservations

  • Vehicle upgrades/downgrades: Subject to availability; price adjustments apply.
  • Time/date changes: Must be requested at least 24 hours in advance (no fee if accommodated).

4. Weather & Unforeseen Circumstances

  • Company-initiated cancellations (e.g., severe weather, safety concerns): Full refund or rescheduling at no cost.
  • Client cancellations due to weather: Standard cancellation policy applies unless the company deems conditions unsafe.

5. Refund Processing

  • Refunds (if applicable) will be issued within 7–10 business days via the original payment method.

6. How to Cancel or Modify

  • Phone: Call [Customer Service Number] during business hours.
  • Email: Send requests to [Customer Service Email] with your booking details.

By booking with [Your Company Name], you agree to these terms. We appreciate your understanding and cooperation.
 

Policies may vary for corporate contracts or custom agreements.
Amhar - premium chauffeur service